Labubu doll Heartbeat Macaron Enamel Monster Face Blind Box PVC Statue Desktop Decoration Cute Doll Kids Birthday Gift

Shopping Note

For color:

Pictures are for reference only. Due to photography limitations and inevitable differences in display Settings, the colors shown in photos may not correspond 100% to the colors of the product.

For shipping:

We will send you the product you purchased as soon as possible after you place your order. Please confirm that your shipping address is correct. Holidays may cause delays, please understand.

For size:

Due to the manual measurement of product dimensions, there may be a deviation of about 2-3 centimeters. Please understand.

For feeback:

Your satisfactory shopping experience and positive feedback are very important to us. If you are satisfied with our products and services, please give us a positive feedback. We would be very grateful and honored.

If you have any questions about the product, please contact us and we will answer your questions.

Customer Service:

Please feel free to contact us if you need any help by online chatting(instant messages) or Email, we will reply as soon as we read it.If you have any dissatisfaction with our products or services,please fell free to contact us before you leave negative feedback.We will do our best to provide you with satisfactory service.

Shippment:

We will contact the logistics as soon as we receive the payment is confirmed by DHgateto send it out.The delivery depends on the carrier after packages shipped out, plus it is international transport, the delivery may delay, hope you can understand and wait patiently. Thanks in advance. You can track your package on 17track. If you can"t find any tracking info on it please contact us.

Feedback:

We would greatly appreciate it if you could confirm receipt of the goods after confirming their accuracy. Your feedback is very important to us, and we sincerely hope that you can have a satisfactory shopping experience. If you have any negative feedback, please contact us first and we will resolve it as soon as possible.

Q&A

Q:What can I do if I want to modify the address?

A:After the goods are shipped, it is impossible to change the address. Please confirm that the address is correct before placing an order. If it has not been shipped yet, you can contact customer service to make modifications for you.

Q:What can I do if I receive wrong/broken product(s) or empty package(s)?

A:Please contact usfirst,we will check and pack carefully, but if those situation happen, please contact us first instead of arising the dispute, we will try our best to solve for you.

Q:I can`t track my package, what`s going on?

A:The tracking information will be updated 2-5 days later after shipped. If you still can"t track it, please contact us ,we will check for you.

Q:I want to cancel the order, how should I handle it?

A:If you have any questions about the product and want to cancel it, please make sure to choose the reason "buyer does not want it" or "worry about customs clearance" to apply for a refund (do not choose other reasons).The system will automatically process the refund for you, so that the funds can be returned to your account as soon as possible.

There are many payment methods available on DHgate.com such as credit cards, real-time bank transfers, offline payments (bank transfers). You can choose a method which is the most convenient for you. To protect your interests, your payment will be temporarily held by DHgate, and will not be released to us until you receive your order and are satisfied with it.

1.Shipping Cost:Select the quantity first, then click the country via logistic methods in the page.2.Go the the next page, you can see the detail shipping cost by each logistic methods under your selection.

3. Item Processing Time: The processing time for a specific order varies with the product type and stock status. Mostly, processing time can be 3 to 15 working days.

If you want to exchange the items received, you must contact us within 3 days of the receipt of your order. And you should pay the additional shipping fees incurred and the items returned should be kept in their original status.

Since your feedback is very important to our business`s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It`ll just take you 1 minute. Thank you!

Please don't hesitate to contact us if you have any questions or concerns before or after your purchase. We are committed to your 100% satisfaction.

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